Exchange Policy

Your Order Exchange Rights

You are entitled to exchange Your Order within 7 days without giving any reason for doing so. The deadline for exchanging an Order is 7 days from the date on which You received the order or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. We do not return any products.

 Exchange policy:

In order to exercise Your right of exchange, you must inform Us of your decision by means of a clear statement. You can inform us of your decision by: 

● By visiting this page on our website: www.shaktilifestyle.store

● By sending us an email: shakti.lifestyle.eg@gmail.com

 The amount paid for exchange Item/s must be same or more than the item/s you want to exchange as we do not reimburse cash.

 Conditions for Exchange:

 In order for the Goods to be eligible for an exchange, please make sure that:

 ● The products were purchased in the last 7 days

● The products are in the original packaging

● The products are in their original condition (not used/ stained/ cut)

● The products must have their label intact

NOTE THAT the following Goods cannot be exchanged:

● Mat sanitizers

 We reserve the right to refuse exchange of any merchandise that does not meet the above exchange conditions in our sole discretion.

Exchanging products

●  You are responsible for the cost of returning and receiving your exchanged order.

●   We cannot be held responsible for Goods damaged or lost in return shipment.